Process Specialist
Beata Woźniak
Experience straight from practice
Beata joined Reformacja Biznesu Sp. z o.o. in 2018. Previously for 6 years she organized processes in a medium-sized transport firm near Wrocław, where she managed documentation for 42 drivers. It was there she learned that one poorly filled form can halt payouts for 4 days and cause an unnecessary office argument. Facts on the table: Beata doesn't like mess in papers and always looks for the shortest path to the goal.
In our team she deals with checking what employees waste time on. We look for gaps in everything, and Beata does it best by analyzing Excel sheets and task lists. Last year for one of our clients – a local wholesaler with 14 employees – she shortened the process of issuing correcting invoices by 65%. Instead of a whole afternoon, it now takes about 42 minutes. The rules are simple: if something can be done faster, we do it without unnecessary talk.
Her approach is strict but effective. Beata can openly tell a firm owner that their reporting system is a waste of time for 3 people. She doesn't use complicated words, because net profit counts, not pretty presentations. So far she straightened out the operation of processes in 47 small firms in Lower Silesia. Honestly, she can be stubborn about her opinion, but the numbers in the final report always defend her decisions.
Beata's typical day starts with reviewing the current affairs of our 9 regular clients. We don't promise she'll fix everything in an hour. Realistically she needs 2-3 days for the observation itself, how information flows in your office. Then you get a black list of things to throw out. No fluff – if Beata sees a given employee is slacking, you'll hear about it first. This is not a job for someone who only wants to hear compliments.
Privately Beata lives in Psie Pole and for 7 years has stuck to the rule that after work she doesn't check emails. She believes a well-organized firm must work without constant hanging on the phone. If you want to check where in your office hours and money are leaking, Beata will prepare an action plan for you within 4 business days from the first meeting.